I don't play video games, but I do play online chess, and in online chess, there is a huge epidemic of cheating. Many cheaters are banned by chess.com. Some of these bans go unnoticed, but in other cases, the cheaters passionately insist that they were not cheating. And I don't believe them.
In a minuscule number of cases, chess.com has been known to reverse a ban. But chess.com does not provide the details of their anti-cheating technology.
So in the arena of chess, I do side with the provider, because as a practical matter, I believe they are almost always (>99.9%) correct. Of course, they still suffer from false negatives, because intermittent cheating is virtually impossible to prove.
I'm not sure what lessons to draw from the article.
Very interesting read.
I don't play video games, but I do play online chess, and in online chess, there is a huge epidemic of cheating. Many cheaters are banned by chess.com. Some of these bans go unnoticed, but in other cases, the cheaters passionately insist that they were not cheating. And I don't believe them.
In a minuscule number of cases, chess.com has been known to reverse a ban. But chess.com does not provide the details of their anti-cheating technology.
So in the arena of chess, I do side with the provider, because as a practical matter, I believe they are almost always (>99.9%) correct. Of course, they still suffer from false negatives, because intermittent cheating is virtually impossible to prove.
I'm not sure what lessons to draw from the article.